Implantação de técnicas de gestão do conhecimento e gerenciamento de rotina para melhoria de gestão e eficácia: estudo de caso em um periódico científico

Abstract

This work aims to present a research involving the improvement of the managerial processes of a scientific periodical using the Work Routines Management techniques and Knowledge Management principles. The processes will be formalized, analyzed and standardized, for the elaboration of manuals for the processes execution. Also will be recorded the editorial team members’ learning, through the lessons learned and best practices developed with the experience. With the execution of the research, expect to improve the periodic managerial process and retain the knowledge generated from the work developed for theeditorial team, as well as to contribute to the literature in Production Management and Knowledge Management.

Index Terms - Routine Management; Knowledge Management; Scientific Periodical.