Uma abordagem do gerenciamento de processos de negócio nos trabalhos de conclusão de curso

Abstract

The application of Business Process Management (BPM) in the Course Conclusion’s Work (CCW) of the engineering and informatics courses at University of Santa Catarina's South - Unisul, presents like an opportunity to reflect the benefits that would bring a management of process focused to results. The problematic in the CCW´s presents the fact that these companies don’t have knowledge of BPM and tools that support it, and of the financial conditions are limited too for carry out applications of that kind. The main objective of this paper is to present some experiences on orientation of three CCW’s that applied BPM on sector companies of Technology Information´s service, software development and ice cream fabrication. The main contribution of this work is related to the use of resources and procedures needed to support an effective process management.

Index Terms - Teaching/Learning Strategies, Business Process Management, BPMS Systems, Applications.