ESTRATÉGIAS PARA A CONSTRUÇÃO DE EQUIPES DE TRABALHO HOMOGÊNEAS E HETEROGÊNEAS

Abstract

Teamwork is a practice commonly adopted in carrying out various activities, whether simple or complex, academic or professional, short or long term. Teamwork is a matter of appreciation of individual and collective skills and requires the conviction that cooperation and collaboration are professional values. In business areas, teams building is usually driven by productivity, in other words, more efficient teams are those that produce faster results, reducing costs and maximizing profits, so time management is a decisive factor in the implementation of activities. However, there are many challenges in the process of teamwork building and, in many cases, there are conflicts and relationship problems that hinder the performance of activities. This paper presents strategies, based on cluster analysis, which aim to optimize the process of team building, homogeneous or heterogeneous, according to the characteristics of the activities to be developed. Palavras-chaves - análise de agrupamentos, equipes homogêneas e heterogêneas, formação de equipes.