GESTÃO DE SISTEMAS DE INFORMAÇÃO E GOVERNANÇA DE TI EM BIBLIOTECAS DIGITAIS

Abstract

This work aims to discuss the role of Information Technology Governance in Digital Library, its structures, processes and relational mechanisms to control the formulation and implementation of an IT strategy to support the Library operational mode in the digital environment. We analyze the dynamics of ICT and its ability to generate innovations with direct impact on the services provided by the Library. Analyzing the organizational models of Libraries that stand out in the use of technology, the study points out the best practices on three key aspects to an effective organization of IT: defining the most appropriate organizational structure, functions and critical competencies that should be centralized and governance for investments in technology that allows Digital Libraries to reach tangible and sustainable results.

Index Terms - Digital Library, Information Management, Information Technology, Information Users, IT Governance.