O USO DA GESTÃO DO CONHECIMENTO E DA TECNOLOGIA DA INFORMAÇÃO NA MELHORIA DO PROCESSO PRODUTIVO DE UMA INDÚSTRIA AUTOMOBILISTICA

Elaine Cristina Batista Aloisio, Kelly Alonso, Lidiane Angulo Meza

Abstract


The use of information and knowledge in the innovation of products and services of a company in order to meet demand in an increasingly demanding competitive environment has been the biggest challenge for companies. This paper aims at the analysis of an information system implemented in an automotive company that promotes productivity improvements, reduced complexity and costs in their assembly processes. It identifies obstacles in the use of information technology and proposes solutions compatible with the industrial structure of the company, in order to seek improvements in the management of knowledge and innovation, obtaining competitive advantage in the market. It was concluded at the end of this study it is possible to become more agile, flexible, profitable and sustainable the operating procedures of a company, modifying an old bureaucratic corporate vision through interaction between people of the manufacturing process and administrative surpassing the challenges posed by organization. Index Terms - Automobile Industry, Improve Competitiveness, Information Systems, Knowledge Management.

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This work is licensed under a Creative Commons Attribution 3.0 License.

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ISSN 2319-0507

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