APLICAÇÃO DO MODELO DE ACEITAÇÃO DE TECNOLOGIA PARA AVALIAR A ACEITAÇÃO E USO DE SOFTWARE ERP

Abstract

DOI: 10.14684/intertech.13.2014.462-466

The ERP process adoption directly influences the effective use of information by all sectors of the organization, allowing reaching the expected goals by managers. However, for this system to be applied effectively in the organization, it is necessary to analyze the level of acceptance of this technology by all sectors of the organization. From these assumptions, this article aims to analyze the level of acceptance of ERP, implemented for more than four years in a company of thermoplastic injection, located in Brazil. For this analysis, the TAM model (Acceptance Technology Model) was used to aid in the identification of issues related to acceptance and use of the ERP. To collect data, a questionnaire containing 29 questions was applied daily in the organization for a group of 30 employees using the ERP. It was possible to identify the Perceived Ease of Use Perceived Usefulness interfered in the ERP, affecting the Real Use of System.

Index Terms - Technology Adoption, ERP, Technology Usage, TAM.